Accessibility Statement

Last updated: December 13, 2025

VeilForms is committed to ensuring digital accessibility for all users, including those with disabilities. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Our Commitment

We believe privacy and security should be accessible to everyone, regardless of ability. That’s why we’re actively working to:

• Make VeilForms perceivable, operable, understandable, and robust
• Follow web accessibility best practices
• Test with assistive technologies
• Listen to user feedback and continuously improve

Conformance Status

Target: WCAG 2.1 Level AA conformance

Current status: Partial conformance. We’re actively addressing gaps and will update this statement as we improve.

What This Means

• Some accessibility features are fully implemented
• Some areas need improvement (detailed below)
• We’re committed to full conformance by Q2 2025

Accessibility Features

Currently Implemented

Keyboard Navigation

• All interactive elements are keyboard accessible
• Logical tab order throughout the interface
• Skip navigation links on main pages
• Focus indicators visible on all interactive elements
• No keyboard traps

Screen Reader Support

• Semantic HTML structure (headings, landmarks, lists)
• ARIA labels for complex interactions
• Alt text for informative images
• Decorative images marked with empty alt attributes
• Form fields properly labeled

Visual Design

• Minimum 4.5:1 contrast ratio for normal text
• Minimum 3:1 contrast ratio for large text and UI components
• Text resizable up to 200% without loss of functionality
• No information conveyed by color alone
• Responsive design for different viewport sizes

Forms and Interactions

• Clear error messages with suggestions
• Labels associated with form controls
• Required fields clearly marked
• Focus management in modals and dialogs
• Sufficient time limits (or ability to extend)

Content Structure

• Descriptive page titles
• Logical heading hierarchy (H1, H2, H3, etc.)
• Landmarks for navigation (header, main, footer, nav)
• Lists properly marked up
• Tables used for tabular data (with proper headers)

Known Limitations

We’re aware of the following accessibility issues and are working to fix them:

Form Builder

• Drag-and-drop: Current implementation requires mouse. Planning keyboard alternative by Q1 2025.
• Live preview: Screen reader support needs improvement for real-time updates.
• Field reordering: Keyboard-only reordering not yet implemented.

Dashboard

• Charts/graphs: Need better text alternatives and data tables.
• Date pickers: Some date selection interfaces require mouse interaction.
• Tooltips: Not all tooltips are accessible to keyboard/screen reader users.

Documentation

• Code examples: Need better syntax highlighting contrast.
• Diagrams: Some technical diagrams lack detailed descriptions.

Third-Party Components

• Stripe payment widget: Limited control over accessibility (working with Stripe on improvements).

Assistive Technologies

VeilForms is tested with:

• Screen readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS/iOS), TalkBack (Android)
• Browser zoom: Up to 200% in Chrome, Firefox, Safari, Edge
• Keyboard navigation: All modern browsers
• Voice control: Dragon NaturallySpeaking, Voice Control (macOS)

If you use other assistive technologies, please let us know your experience.

Browser and Device Compatibility

VeilForms aims to be accessible on:

• Desktop browsers: Chrome, Firefox, Safari, Edge (latest 2 versions)
• Mobile browsers: iOS Safari, Android Chrome
• Operating systems: Windows, macOS, iOS, Android, Linux

Older browsers may have limited accessibility support.

Accessibility Testing

We conduct regular testing using:

• Automated tools (axe DevTools, Lighthouse, WAVE)
• Manual keyboard navigation testing
• Screen reader testing (NVDA, VoiceOver)
• Color contrast analyzers
• User testing with people who rely on assistive technologies

Feedback and Support

We welcome your feedback on the accessibility of VeilForms.

Report an Issue

If you encounter an accessibility barrier:

Email: accessibility@veilforms.com

Please include:

• Description of the problem
• Page URL where you encountered the issue
• Your assistive technology (if applicable)
• Browser and operating system

Response time: We aim to respond within 3 business days.

Request Assistance

If you need help accessing content or using VeilForms features:

• Email: support@veilforms.com
• Subject line: “Accessibility Assistance”

We’ll work with you to provide accessible alternatives or reasonable accommodations.

Standards and Guidelines

VeilForms follows these accessibility standards:

• WCAG 2.1 Level AA - W3C Web Content Accessibility Guidelines
• Section 508 - US federal accessibility requirements
• EN 301 549 - European accessibility standard
• ARIA 1.2 - Accessible Rich Internet Applications

Ongoing Improvements

Our accessibility roadmap:

Q1 2025

• Implement keyboard-accessible drag-and-drop alternative
• Add text descriptions to all charts and graphs
• Improve form builder screen reader announcements
• Conduct third-party accessibility audit

Q2 2025

• Achieve full WCAG 2.1 Level AA conformance
• Add high-contrast mode option
• Improve keyboard navigation in date pickers
• Implement accessibility user testing program

Q3 2025

• Explore WCAG 2.2 compliance
• Add customizable text size/spacing options
• Improve documentation accessibility
• Publish VPAT (Voluntary Product Accessibility Template)

Training and Awareness

Our team receives regular training on:

• Accessibility best practices
• Assistive technology usage
• Inclusive design principles
• WCAG guidelines and success criteria

Accessibility is considered in all design and development decisions.

Third-Party Content

While we strive to make VeilForms accessible, we rely on some third-party services:

• Stripe (payment processing) - working with them on accessibility
• Hosting providers - infrastructure level (minimal user impact)
• Email services - transactional emails designed for accessibility

We choose vendors committed to accessibility and advocate for improvements.

Mobile Accessibility

VeilForms mobile experience includes:

• Responsive design for all screen sizes
• Touch targets at least 44x44 pixels
• Support for iOS VoiceOver and Android TalkBack
• Pinch-to-zoom enabled
• No horizontal scrolling required
• Mobile-optimized form inputs

Documents and Downloadables

Any documents we provide (PDFs, reports, etc.) are created with accessibility in mind:

• Structured headings
• Tagged PDFs
• Alt text for images
• Readable by screen readers
• Where possible, HTML alternatives provided

Legal Framework

This statement is made in accordance with:

• Americans with Disabilities Act (ADA) - US federal law
• Section 508 of the Rehabilitation Act - US federal agencies
• European Accessibility Act - EU directive
• UK Equality Act 2010 - UK law

Contact Information

Accessibility questions or concerns:

• Email: accessibility@veilforms.com
• General support: support@veilforms.com

Company:

• VeilForms (operated by ZTAS.io)
• [Your business address]

Formal Complaints

If you’re not satisfied with our response to an accessibility issue:

US users: File a complaint with:

• U.S. Department of Justice, Civil Rights Division
• disability.rights@usdoj.gov
• 800-514-0301 (voice), 800-514-0383 (TTY)

EU users: Contact your national accessibility authority

UK users: Contact the Equality and Human Rights Commission

Quick Accessibility Tips

If you’re having trouble using VeilForms:

1. Zoom in: Use Ctrl/Cmd + Plus to increase text size
2. Keyboard navigation: Use Tab to move between elements, Enter to activate
3. Skip links: Press Tab on page load to reveal “Skip to main content” link
4. Screen reader: Landmarks and headings help navigate efficiently
5. Need help? Email accessibility@veilforms.com

This statement was last reviewed on December 13, 2025.

We review and update this statement quarterly as we continue improving accessibility.